# OpenClaw Cloud > Your own AI computer, zero setup. Turn-key OpenClaw solution in the cloud. ## Pages - ["Introducing Computer TimeMachine"](https://open.claw.cloud/blog/computer-timemachine): Automatic backups, one-click rollback, and a visual timeline for your cloud computer — now available for Pro users. - [OpenClaw Cloud Blog](https://open.claw.cloud/blog): Announcements, tutorials, and articles about OpenClaw Cloud. - ["We're Live on Product Hunt!"](https://open.claw.cloud/blog/product-hunt-launch): OpenClaw Cloud is now on Product Hunt — celebrate with us and grab an exclusive discount. - ["Changelog: March 13, 2026"](https://open.claw.cloud/docs/changelog/changelog-2026-03-13): Annual billing toggle, maintenance mode, rate limit indicators, and billing improvements. - ["Changelog: March 18, 2026"](https://open.claw.cloud/docs/changelog/changelog-2026-03-18): AI-powered ticket diagnosis, ticket email notifications, billing fixes, and rate limit improvements. - ["Changelog: March 20, 2026"](https://open.claw.cloud/docs/changelog/changelog-2026-03-20): Redesigned Credits page, billing quota fixes, and ticket improvements. - ["Changelog: March 25, 2026"](https://open.claw.cloud/docs/changelog/changelog-2026-03-25): Built-in troubleshooting, auto-close stale tickets, faster startup, and rate limit reset on upgrade. - ["Changelog: March 27, 2026"](https://open.claw.cloud/docs/changelog/changelog-2026-03-27): Blog and docs launch, real-time config check, and ticket formatting improvements. - ["Changelog: April 1, 2026"](https://open.claw.cloud/docs/changelog/changelog-2026-04-01): System hardening, better error recovery, and maintenance toggle. - ["Changelog: April 3, 2026"](https://open.claw.cloud/docs/changelog/changelog-2026-04-03): Image uploads in tickets, better shell stability, enhanced security, Pro plan highlights, and more. - ["Changelog: April 8, 2026"](https://open.claw.cloud/docs/changelog/changelog-2026-04-08): Smarter AI model routing and behind-the-scenes reliability improvements. - ["Changelog: April 10, 2026"](https://open.claw.cloud/docs/changelog/changelog-2026-04-10): Accurate usage reset timers, better WebSocket stability, and a platform upgrade to v2026.4.8. - ["Changelog: April 24, 2026"](https://open.claw.cloud/docs/changelog/changelog-2026-04-24): Connection stability improvements, custom environment variables, and behind-the-scenes fixes. - ["Changelog: April 29, 2026"](https://open.claw.cloud/docs/changelog/changelog-2026-04-29): Computer TimeMachine backups, platform upgrade to v2026.4.25, referral credit conversion, and upgrade governance. - ["Changelog: May 1, 2026"](https://open.claw.cloud/docs/changelog/changelog-2026-05-01): TimeMachine visual timeline, pre-upgrade backups, Product Hunt promo card restored, and stability fixes. - [Changelog](https://open.claw.cloud/docs/changelog): All updates and changes to OpenClaw Cloud. - [Computer Page](https://open.claw.cloud/docs/computer): How to use File Browser, OpenClaw Config, and Computer TimeMachine on the Computer page. - [Billing & Subscriptions FAQ](https://open.claw.cloud/docs/faq/billing): Common questions about OpenClaw Cloud plans, pricing, trials, and payments. - [Frequently Asked Questions](https://open.claw.cloud/docs/faq): Find answers to common questions about OpenClaw Cloud. - [Troubleshooting FAQ](https://open.claw.cloud/docs/faq/troubleshooting): Common issues and solutions for OpenClaw Cloud connection and configuration problems. - [Getting Started with OpenClaw Cloud](https://open.claw.cloud/docs/getting-started): A step-by-step guide to setting up your AI computer on OpenClaw Cloud. - [OpenClaw Cloud Docs](https://open.claw.cloud/docs): Product documentation, guides, and FAQ for OpenClaw Cloud. - [Settings Page](https://open.claw.cloud/docs/settings): Monitor your cloud computer and use the advanced restart and reset actions. --- # "Introducing Computer TimeMachine" > Source: https://open.claw.cloud/blog/computer-timemachine # Introducing Computer TimeMachine We're excited to announce **Computer TimeMachine** — a new backup and restore system built right into your OpenClaw Cloud dashboard. ## What It Does TimeMachine gives you **automatic periodic backups** of your entire cloud computer. If something goes wrong — a broken config, a bad upgrade, or just an accidental deletion — you can roll back to any previous point in time with a single click. ## How It Works - **Automatic backups** run periodically for Pro users — no setup needed - **Pre-upgrade backups** are created automatically before OpenClaw version upgrades, so you can safely roll back if anything breaks - **Manual backups** can be created anytime from your [Computer page](https://open.claw.cloud/computer) - **One-click rollback** restores your machine to any backup point - **Visual timeline** shows your backup history with a branching graph, so you can see exactly what happened and when ## Available Now for Pro Users Computer TimeMachine is included with your **Pro subscription** at no extra cost. Head to your [Computer page](https://open.claw.cloud/computer) to see your backup timeline. Not on Pro yet? Check out our [Pricing page](https://open.claw.cloud/pricing) to upgrade. --- Have questions? Open a [support ticket](https://open.claw.cloud/tickets) or find us on [Discord](https://discord.gg/PgEWR6HnmQ). --- # OpenClaw Cloud Blog > Source: https://open.claw.cloud/blog # OpenClaw Cloud Blog Stay up to date with the latest announcements and articles. ## Latest Posts - [Introducing Computer TimeMachine](/blog/computer-timemachine) — Automatic backups, one-click rollback, and a visual timeline for Pro users. - [We're Live on Product Hunt!](/blog/product-hunt-launch) — Our launch announcement and an exclusive discount. Looking for recent changes? Check the [Changelog](/docs/changelog). --- # "We're Live on Product Hunt!" > Source: https://open.claw.cloud/blog/product-hunt-launch # We're Live on Product Hunt! Big news — OpenClaw Cloud just launched on Product Hunt! We're thrilled to share what we've been building with the community. [![OpenClawCloud - The turn key OpenClaw solution with unlimited LLM tokens | Product Hunt](https://api.producthunt.com/widgets/embed-image/v1/featured.svg?post_id=1111963&theme=light&t=1777278663354)](https://www.producthunt.com/products/openclawcloud/launches/openclawcloud?embed=true&utm_source=badge-featured&utm_medium=badge&utm_campaign=badge-openclawcloud) ## What is OpenClaw Cloud? OpenClaw Cloud gives you a **fully managed AI computer in the cloud** — no setup, no configuration, just sign in and start working. Whether you're coding with AI assistants, running experiments, or building your next project, everything is ready for you in minutes. ## Launch-Week Special To celebrate, we're offering an **exclusive \$9.99 discount** on your first paid plan. Head over to our [Pricing page](https://open.claw.cloud/pricing) to grab the deal before it's gone. Here's how it works: 1. Visit the [Pricing page](https://open.claw.cloud/pricing) 2. The promotion is applied automatically to eligible accounts 3. Pick your plan and the discount kicks in ## Already a User? Spread the word! Share your referral link with friends — when they sign up, you both benefit. Check your [Referral dashboard](https://open.claw.cloud/referral) for your personal link. ## Come Say Hi We'd love your support on Product Hunt. Every upvote, comment, and share helps us reach more people who could use a better AI workflow. [![OpenClawCloud - The turn key OpenClaw solution with unlimited LLM tokens | Product Hunt](https://api.producthunt.com/widgets/embed-image/v1/featured.svg?post_id=1111963&theme=light&t=1777278663354)](https://www.producthunt.com/products/openclawcloud/launches/openclawcloud?embed=true&utm_source=badge-featured&utm_medium=badge&utm_campaign=badge-openclawcloud) Thank you for being part of this journey. We're just getting started. — The OpenClaw Cloud Team --- # "Changelog: March 13, 2026" > Source: https://open.claw.cloud/docs/changelog/changelog-2026-03-13 # Changelog: March 13, 2026 Our first batch of improvements since launch — here's what's new. --- ## New Features ### Annual Billing Toggle You can now switch between **monthly and annual** pricing right on the [Billing page](https://open.claw.cloud/billing). Annual plans come with a savings highlight so you can see exactly how much you're saving. ### Maintenance Mode When we need to perform system maintenance, you'll now see a **dedicated maintenance page** instead of a confusing error. Admin users can bypass it to keep working. --- ## Improvements ### Better Rate Limit Visibility If you hit a rate limit on a specific AI model, you'll now see a **banner for that model only** — no more misleading alerts for models you're not using. ### Billing Polish - The Pro upgrade confirmation now shows a note about computer upgrades included with your plan. - Fixed card height jitter when toggling between monthly and annual pricing. --- ## Bug Fixes - Fixed an edge case where free model quotas weren't calculated correctly. - Improved stability of backend quota calculations. --- Have feedback? Open a [support ticket](https://open.claw.cloud/tickets) or find us on [Discord](https://discord.gg/PgEWR6HnmQ). --- # "Changelog: March 18, 2026" > Source: https://open.claw.cloud/docs/changelog/changelog-2026-03-18 # Changelog: March 18, 2026 A big week for support and billing improvements. --- ## New Features ### Smarter Support Tickets When you open a [support ticket](https://open.claw.cloud/tickets), our system now **automatically analyzes your issue** using AI and sends you a response within minutes. Many common problems — like configuration errors or connection issues — can be resolved right away without waiting for a human reply. ### Ticket Email Notifications You'll now receive an **email notification** when your support ticket gets a reply. No need to keep checking the ticket page. ### Email on Upgrade Upgrading to a paid plan? You'll now get a **confirmation email** when you subscribe to Pro or Plus. --- ## Improvements ### Rate Limits That Make Sense Only **successful AI responses** now count against your rate limit. If a request fails on our end, it won't eat into your quota. ### Annual Plan Upgrades Plus annual subscribers can now **upgrade to Pro** seamlessly. We also fixed the upgrade UI to show accurate pricing. --- ## Bug Fixes - Fixed an issue where ticket messages could lose their line breaks. - Improved billing accuracy when downgrading or canceling subscriptions. - Fixed a startup performance issue that could cause brief delays. --- Have feedback? Open a [support ticket](https://open.claw.cloud/tickets) or find us on [Discord](https://discord.gg/PgEWR6HnmQ). --- # "Changelog: March 20, 2026" > Source: https://open.claw.cloud/docs/changelog/changelog-2026-03-20 # Changelog: March 20, 2026 A focused update on how you view and understand your usage. --- ## Improvements ### Redesigned Credits Page The Usage page has been completely reworked and renamed to **Credits**. You'll now see: - **Plan Usage** front and center at the top - A clear **credits breakdown** showing where your balance comes from - A **"Total Available"** row so you know exactly what you have left - A helpful tooltip explaining how credits work Check it out on your [Dashboard](https://open.claw.cloud). ### Clearer Model Info The model selector now includes a **tooltip with command shortcuts** for each model, tailored to your subscription tier. Easily copy the right command to switch models. --- ## Bug Fixes - Fixed several edge cases in billing quota calculations during subscription changes. - Improved ticket confirmation emails with better formatting. - Fixed the "Get in Touch" section layout on the landing page. --- Have feedback? Open a [support ticket](https://open.claw.cloud/tickets) or find us on [Discord](https://discord.gg/PgEWR6HnmQ). --- # "Changelog: March 25, 2026" > Source: https://open.claw.cloud/docs/changelog/changelog-2026-03-25 # Changelog: March 25, 2026 A big update focused on self-service diagnostics and reliability. --- ## New Features ### Built-in Troubleshooting Running into issues? Before opening a ticket, you can now use the **Troubleshoot** button right in your workspace. It runs a series of automated checks — connection health, configuration validation, and service status — and tells you what's wrong and how to fix it. ### Rate Limits Reset on Upgrade When you upgrade your subscription, your **rate limit windows now reset immediately**. No more waiting for the next billing cycle to enjoy your higher limits. ### Auto-Close Stale Tickets Support tickets that haven't received a reply in a while will now **auto-close** to keep things tidy. If you reply to a closed ticket, it automatically reopens — no need to create a new one. --- ## Improvements ### Faster Startup We've optimized the initial boot sequence for your cloud computer. **First-time startup is noticeably faster**, especially on fresh accounts. ### Mobile Terminal Support You can now **long-press to access the context menu** in the terminal on mobile devices. Handy for quick copy-paste on the go. --- ## Bug Fixes - Fixed a rare issue where the ECS booting status wasn't displayed correctly. - Improved the pricing page with clearer feature descriptions. - Fixed annual savings hint visibility when viewing monthly plans. --- Have feedback? Open a [support ticket](https://open.claw.cloud/tickets) or find us on [Discord](https://discord.gg/PgEWR6HnmQ). --- # "Changelog: March 27, 2026" > Source: https://open.claw.cloud/docs/changelog/changelog-2026-03-27 # Changelog: March 27, 2026 Documentation, diagnostics, and polish. --- ## New Features ### Blog and Docs Are Live You're reading it! We've launched our [Blog](/blog) and [Documentation](/docs) site. Here you'll find getting-started guides, FAQs, and changelogs like this one. Everything lives at [open.claw.cloud/docs](/docs). ### Real-Time Config Check The troubleshoot flow now includes a **real-time configuration check**. If your OpenClaw setup has a config error, you'll be told exactly what's wrong and how to fix it — before you even open a ticket. --- ## Improvements ### Better Ticket Formatting Messages in [support tickets](https://open.claw.cloud/tickets) now preserve **paragraph spacing and blank lines** correctly. Conversations are much easier to read. --- ## Bug Fixes - Fixed an issue where the maintenance status wasn't properly distinguished from a suspended computer. - Improved connection reliability during tunnel-based operations. --- Have feedback? Open a [support ticket](https://open.claw.cloud/tickets) or find us on [Discord](https://discord.gg/PgEWR6HnmQ). --- # "Changelog: April 1, 2026" > Source: https://open.claw.cloud/docs/changelog/changelog-2026-04-01 # Changelog: April 1, 2026 Reliability and resilience improvements across the platform. --- ## Improvements ### Better Error Recovery Your cloud computer now **detects and recovers** from unexpected shutdowns more reliably. If your machine stops unexpectedly (for example, due to a cloud provider event), the system detects this and gives you a clear restart option right away. ### System Hardening We've strengthened the core services that keep your cloud computer running. They're now more resilient to memory pressure and CPU spikes — meaning fewer interruptions during heavy workloads. ### Maintenance Controls System maintenance windows are now smoother. You'll see a **clear maintenance notification** with a proper title and description when planned maintenance is happening. --- ## Bug Fixes - Fixed an issue where the terminal could disconnect if left in a background browser tab. - Improved connection stability during high-load periods. - Fixed ticket message formatting for multi-paragraph messages. --- Have feedback? Open a [support ticket](https://open.claw.cloud/tickets) or find us on [Discord](https://discord.gg/PgEWR6HnmQ). --- # "Changelog: April 3, 2026" > Source: https://open.claw.cloud/docs/changelog/changelog-2026-04-03 # Changelog: April 3, 2026 A packed update this week — here's everything that's new. --- ## New Features ### Attach Images in Support Tickets Need to show us what's going on? You can now **upload images directly** in your [support tickets](https://open.claw.cloud/tickets). Drag and drop a screenshot or click to browse — it's that easy. ### Stronger Security for Your Cloud Computer Every cloud computer now gets a **unique root password** and hardened SSH configuration out of the box. You don't need to do anything — your machine is more secure automatically. ### Product Hunt Launch Promotion We just launched on Product Hunt! To celebrate, we're offering a **\$9.99 discount** on your first upgrade. Check out the details on the [Pricing page](https://open.claw.cloud/pricing). [Read the full announcement →](/blog/product-hunt-launch) --- ## Improvements ### Pro Plan is Now the Star We've moved the **"Most Popular" badge** to the **Pro plan** on our [Pricing page](https://open.claw.cloud/pricing) — because that's what most of you are choosing. We also made the credit breakdown clearer so you know exactly what you're getting each month. ### More Reliable Shell Sessions Long-running shell sessions used to drop when idle. Not anymore — we've added smarter keepalive handling so your connection stays up even during quiet periods. ### Upgrade Confirmation Email When you upgrade to Pro, you'll now receive a **confirmation email** with your new plan details. One less thing to wonder about. ### Ticket Formatting Messages in support tickets now display with proper paragraph spacing. No more walls of text. --- ## Bug Fixes - Fixed an issue where input fields in pop-up dialogs could show a clipped or odd-colored focus outline. - The maintenance notification page now has a friendlier look and clearer messaging. - Improved billing setup reliability during registration. --- Have feedback? Open a [support ticket](https://open.claw.cloud/tickets) or find us on [Discord](https://discord.gg/PgEWR6HnmQ). --- # "Changelog: April 8, 2026" > Source: https://open.claw.cloud/docs/changelog/changelog-2026-04-08 # Changelog: April 8, 2026 A smaller update this week focused on making things work better under the hood. --- ## Improvements ### Smarter AI Model Routing We've upgraded how AI requests are routed behind the scenes. Each model now uses its **optimal connection path**, which means faster and more reliable AI responses across the board. ### System Reliability - Improved how your cloud computer reports its status, making the dashboard more accurate and responsive. - Cleaned up legacy configurations to reduce overhead and improve performance. --- No user-facing bugs to report this time — just a smoother experience all around. Have feedback? Open a [support ticket](https://open.claw.cloud/tickets) or find us on [Discord](https://discord.gg/PgEWR6HnmQ). --- # "Changelog: April 10, 2026" > Source: https://open.claw.cloud/docs/changelog/changelog-2026-04-10 # Changelog: April 10, 2026 A focused update with meaningful quality-of-life improvements. --- ## Improvements ### Accurate Usage Reset Timer The countdown showing when your usage quota resets is now **precise to the second**. Previously it could drift slightly — now it reflects the exact reset time for your billing window. Check it on your [Dashboard](https://open.claw.cloud). ### Platform Upgrade — v2026.4.8 We've rolled out **OpenClaw v2026.4.8** as the new default for all cloud computers. This includes the latest upstream improvements for a better AI workspace experience. ### Connection Stability Improved WebSocket handling to prevent occasional disconnects during high-traffic periods. Your sessions should feel noticeably more stable. --- Have feedback? Open a [support ticket](https://open.claw.cloud/tickets) or find us on [Discord](https://discord.gg/PgEWR6HnmQ). --- # "Changelog: April 24, 2026" > Source: https://open.claw.cloud/docs/changelog/changelog-2026-04-24 # Changelog: April 24, 2026 A maintenance-focused update with stability and flexibility improvements. --- ## New Features ### Custom Environment Variables You can now set your own **environment variables** that persist across restarts. Add them to `~/.openclaw-env` on your cloud computer and they'll be loaded automatically every time your machine boots. --- ## Improvements ### Connection Stability We resolved an issue that could cause **WebSocket disconnects** under certain configurations. Sessions should now stay connected more reliably, especially during high-traffic periods. ### Logging Optimization Improved how logs are collected behind the scenes — your cloud computer now runs slightly leaner with less disk I/O from log processing. --- Have feedback? Open a [support ticket](https://open.claw.cloud/tickets) or find us on [Discord](https://discord.gg/PgEWR6HnmQ). --- # "Changelog: April 29, 2026" > Source: https://open.claw.cloud/docs/changelog/changelog-2026-04-29 # Changelog: April 29, 2026 A major update with a brand-new backup system and several quality-of-life improvements. --- ## New Features ### Computer TimeMachine (Pro) Your cloud computer now gets **automatic periodic backups** with one-click rollback. If an upgrade or config change breaks something, just roll back to a known-good state. See it on your [Computer page](https://open.claw.cloud/computer). [Read the full announcement →](/blog/computer-timemachine) ### Referral Credit Conversion You can now **convert your referral reward balance** into API credits or account balance. Head to your [Referral page](https://open.claw.cloud/referral) to use your earned credits. ### Upgrade Governance When a new OpenClaw version is available, you'll now see a **confirmation prompt** before upgrading. This gives you control over when updates happen — no more surprise upgrades during an important session. --- ## Improvements ### Platform Upgrade — v2026.4.25 We've rolled out **OpenClaw v2026.4.25** as the new default. This includes the latest upstream improvements and fixes. ### Model Selector Polish Fixed an issue where the model selector tooltip could flicker or trigger unexpectedly on hover. The interaction is now smooth and predictable. ### Connection Stability Improved WebSocket event streaming with proper authentication and heartbeat keepalive. Your dashboard should now reflect real-time status changes more reliably. --- ## Bug Fixes - Fixed an issue where re-subscribing after a released VM wouldn't properly re-provision the machine. - Improved billing reliability when applying top-up credits. - Fixed connection stability during real-time event streaming. --- Have feedback? Open a [support ticket](https://open.claw.cloud/tickets) or find us on [Discord](https://discord.gg/PgEWR6HnmQ). --- # "Changelog: May 1, 2026" > Source: https://open.claw.cloud/docs/changelog/changelog-2026-05-01 # Changelog: May 1, 2026 Polish and enhancements to the new TimeMachine feature, plus some important fixes. --- ## Improvements ### TimeMachine Visual Timeline The backup timeline on your [Computer page](https://open.claw.cloud/computer) now shows a **branching graph visualization**. You can see exactly how your backups relate to each other — including forks created by rollbacks. Newest backups appear at the top with lazy loading for longer histories. ### Pre-Upgrade Backups TimeMachine now **automatically creates a backup before every OpenClaw upgrade**. If an upgrade doesn't work out, you have a clean restore point ready to go. ### Referral Page Improvements - The Product Hunt promotion card is back on your [Referral page](https://open.claw.cloud/referral). - The reward balance conversion form now has a cleaner stacked layout. --- ## Bug Fixes - Fixed rollback animation not reflecting completion status properly. - Improved WebSocket error messages to be more actionable when connection issues occur. - Fixed a rendering issue in the backup timeline graph. --- Have feedback? Open a [support ticket](https://open.claw.cloud/tickets) or find us on [Discord](https://discord.gg/PgEWR6HnmQ). --- # Changelog > Source: https://open.claw.cloud/docs/changelog # Changelog Stay up to date with the latest changes and improvements to OpenClaw Cloud. ## May 2026 - [May 1, 2026](/docs/changelog/changelog-2026-05-01) — TimeMachine visual timeline, pre-upgrade backups, referral page improvements. ## April 2026 - [April 29, 2026](/docs/changelog/changelog-2026-04-29) — Computer TimeMachine, referral credit conversion, upgrade governance, v2026.4.25. - [April 24, 2026](/docs/changelog/changelog-2026-04-24) — Custom environment variables, connection stability, logging optimization. - [April 10, 2026](/docs/changelog/changelog-2026-04-10) — Usage timer fix, platform upgrade to v2026.4.8, connection stability. - [April 8, 2026](/docs/changelog/changelog-2026-04-08) — Smarter AI model routing and reliability improvements. - [April 3, 2026](/docs/changelog/changelog-2026-04-03) — Image uploads in tickets, SSH security, Pro plan highlights, shell stability. - [April 1, 2026](/docs/changelog/changelog-2026-04-01) — Error recovery, system hardening, maintenance improvements. ## March 2026 - [March 27, 2026](/docs/changelog/changelog-2026-03-27) — Blog and docs launch, real-time config check, ticket formatting. - [March 25, 2026](/docs/changelog/changelog-2026-03-25) — Built-in troubleshooting, auto-close tickets, faster startup, rate limit reset on upgrade. - [March 20, 2026](/docs/changelog/changelog-2026-03-20) — Redesigned Credits page, model selector tooltips, billing fixes. - [March 18, 2026](/docs/changelog/changelog-2026-03-18) — AI-powered ticket diagnosis, email notifications, rate limit improvements. - [March 13, 2026](/docs/changelog/changelog-2026-03-13) — Annual billing toggle, maintenance mode, rate limit visibility. --- # Computer Page > Source: https://open.claw.cloud/docs/computer # Computer Page The **Computer** page ([open.claw.cloud/computer](https://open.claw.cloud/computer)) is where you access and manage files, configuration, and backups on your cloud computer. It has three main sections: **File Browser**, **OpenClaw Config**, and **Computer TimeMachine**. ## File Browser File Browser runs a lightweight web UI on your Computer that lets you browse, upload and download files directly from your browser — no terminal required. ### Availability | Plan | File Browser | |------|--------------| | Free | Read-only notice. Toggle is disabled. | | Plus / Pro | Full access. | File Browser also requires: - Your Computer is in the **Running** state (see Settings → Computer Status). - A public IP has been assigned. On a brand-new account the IP takes a few minutes to allocate; during that window you'll see an *"External IP Allocation In Progress"* notice. ### Turning File Browser on 1. Open **Computer** from the sidebar. 2. In the **File Browser** card, flip the **Enable File Browser** toggle. 3. You'll see a *"Starting service..."* indicator for a few seconds while the service spins up. 4. Once running, an access panel appears with: - **URL** — `http://:`. Click it to open in a new tab. - **Username** - **Password** Use the copy icons next to each field to copy the credentials to the clipboard. Paste them into the login screen that opens when you visit the URL. > The URL is served over plain HTTP. Only use it from a trusted network, and turn File Browser off when you're done. ### Turning File Browser off Flip the same toggle back to off. The service stops immediately and the URL/credentials disappear. If you enable it again later, a **new** password will be issued — old credentials stop working. ### Troubleshooting - **Toggle is greyed out** — Your Computer is not running. Go to **Settings → Danger Zone → Start/Restart** to bring it up. - **Toggle says "Starting service..." forever** — Wait ~30 seconds and refresh. If it still doesn't settle, restart the Computer from Settings. - **URL opens but login fails** — You may be using old credentials. Toggle File Browser off and on again to reissue them. ## OpenClaw Config The **OpenClaw Config** card manages backups of your OpenClaw configuration — the settings, model picks, API keys and preferences that OpenClaw uses. Restoring a config **does not** touch your files or installed software. It has two tabs: **Auto Backups** and **Manual Configs**. ### Auto Backups Every time your OpenClaw config is reset (either by you via **Settings → Reset OpenClaw**, or automatically by the system after an upgrade), a snapshot of the previous config is saved here. Each row shows: - **Date** — when the backup was created. - **Version arrow** — e.g. `3.12.0 → 3.13.0`, showing the version you came from and the one you were reset to. - **Notes** — free-text field, saved on blur or Enter (up to 200 characters). Use it to remember *why* a backup matters, e.g. *"before the Claude 4.6 migration"*. - **Restore** button — replaces the current config with this backup. Before applying, the current config is **automatically backed up too**, so restoring is always reversible. Restore is only enabled on **Plus/Pro** tiers. On Free, the button shows an *"Upgrade to Plus to restore backups"* tooltip. The list is paginated (5 per page). Older backups stay available as long as your account exists. ### Manual Configs Manual Configs are named save-slots you control. Use them like Git branches for your OpenClaw setup — snapshot a working configuration, experiment, and roll back if it breaks. You get **3 slots**. Each slot is one of: - **Empty** — shown with a **Backup Current Config** button. Click it to snapshot the current OpenClaw config into that slot. - **Filled** — shows: - **Slot number** and **config version** (e.g. `3.13.0`) - **Saved** timestamp — when you saved it - **Label** — short name, inline-edit, saved on blur - **Notes** — longer description, inline-edit, saved on blur - **Restore** button — apply this saved config (current one is auto-backed up first). Plus/Pro only. - **Delete** button — permanently remove the slot. This cannot be undone. To **overwrite** a slot, delete it first, then Backup into it again. ### When to use which | Scenario | Use | |----------|-----| | *"Something just broke after the last reset — give me back what I had"* | Auto Backups | | *"I want to save this exact working setup before I start messing with it"* | Manual Configs | | *"I'm testing two different model configurations — let me switch back and forth"* | Manual Configs (save each to its own slot) | ### Requirements for any restore - Your Computer must be in the **Running** state. - The Restore button is tier-gated (**Plus / Pro**). Free users can *see* their backups and edit notes/labels, but cannot restore. ## Computer TimeMachine (Pro) The **Computer TimeMachine** card gives you full disk-level backups of your entire cloud computer — not just the config, but everything: files, packages, data, and system state. ### How It Works - **Automatic backups** run periodically for Pro users — no setup needed. - **Pre-upgrade backups** are created automatically before OpenClaw version upgrades, so you always have a safe rollback point. - **Manual backups** can be created anytime by clicking the **Create Backup** button. - **One-click rollback** restores your entire machine to any backup point. Your computer will restart during the process. ### Availability | Plan | Backup Slots | |------|-------------| | Free | Not available | | Plus | 3 backup slots | | Pro | 7 backup slots | ### The Timeline Backups are displayed in a **visual timeline** showing: - **Backup type** — automatic (scheduled), manual, or pre-upgrade - **Date and time** — when the backup was created - **Description** — editable, so you can annotate what state the machine was in - **Disk info** — which disks are included and their sizes - **Branch visualization** — when you roll back and then create new backups, the timeline shows the fork Newest backups appear first. The list loads more entries as you scroll. ### Creating a Backup 1. Click **Create Backup** at the top of the TimeMachine card. 2. The backup begins immediately. You'll see a "creating" status. 3. Once complete, the new backup point appears in the timeline. You can keep creating backups until you hit your slot limit. Older backups are evicted automatically when you exceed your quota. ### Rolling Back 1. Find the backup point you want to restore in the timeline. 2. Click **Rollback** next to it. 3. Confirm in the dialog — this will **restart your computer** and **replace all current data** with what was in that backup. 4. Wait for the rollback to complete. The page shows progress. > Rolling back is irreversible for any changes made since the backup. Consider creating a manual backup first if you want to preserve your current state. ### Editing Descriptions Click the edit icon next to any backup's description to add a note (up to 200 characters). Use it to remember what state that backup represents, e.g. *"working Claude setup before upgrading"*. --- # Billing & Subscriptions FAQ > Source: https://open.claw.cloud/docs/faq/billing # Billing & Subscriptions ## What plans are available? OpenClaw Cloud offers three plans: | Plan | Price | Features | |------|-------|----------| | **Free** | $0/month | 7-day trial, full access | | **Plus** | $9.99/month | Unlimited access, standard support | | **Pro** | $39.99/month | Priority support, advanced features | ## How does the free trial work? Every new account gets a **7-day free trial** with full access to all features. No credit card required. After the trial ends, you can upgrade to continue using your computer. ## What happens when my trial expires? Your computer will be suspended, but your data is preserved for **30 days**. Upgrade to a paid plan at any time to restore your computer with all data intact. ## How do I upgrade my plan? Go to **Billing** in your dashboard sidebar, then click on the plan you want to upgrade to. You'll be redirected to Stripe to complete payment. ## Can I cancel my subscription? Yes. Go to **Billing** → **Manage Subscription** to cancel. Your computer will remain active until the end of your current billing period. ## What payment methods do you accept? We accept all major credit and debit cards through Stripe, including Visa, Mastercard, and American Express. --- # Frequently Asked Questions > Source: https://open.claw.cloud/docs/faq # Frequently Asked Questions - [Billing & Subscriptions](/docs/faq/billing) — Plans, pricing, trials, and payments - [Troubleshooting](/docs/faq/troubleshooting) — Connection issues, configuration errors, and fixes --- # Troubleshooting FAQ > Source: https://open.claw.cloud/docs/faq/troubleshooting # Troubleshooting ## My computer is not connecting There are several reasons your computer might not connect: 1. **Computer is starting up** — After signing in, your computer may take 2–5 minutes to boot. Wait for the loading screen to complete. 2. **Computer is suspended** — If your subscription has expired, go to **Billing** to reactivate. 3. **Computer is under maintenance** — Occasionally, we perform maintenance upgrades. This usually takes a few minutes. ## I see a "Configuration Error" message This means your OpenClaw configuration file is damaged. To fix it: 1. Go to **Computer** in your dashboard 2. Click **Restore Config from Backup** to restore a working configuration 3. If no backup is available, go to **Settings** and click **Reset OpenClaw** to reset your configuration ## The loading screen is stuck If the loading screen doesn't progress after 10 minutes: 1. Click **Troubleshoot** to run diagnostics 2. Follow the guidance provided by the diagnostic tool 3. If all checks pass but you still can't connect, open a **support ticket** from the Troubleshoot dialog ## How do I restart my computer? Go to **Settings** in your dashboard and click **Restart**. Your computer will reboot and reconnect automatically within a few minutes. ## I lost my data after a reset If you performed a **Reset OpenClaw** from Settings, only the OpenClaw configuration was reset — your files and data should be intact. If you're missing files, open a support ticket and we'll help investigate. --- # Getting Started with OpenClaw Cloud > Source: https://open.claw.cloud/docs/getting-started # Getting Started with OpenClaw Cloud OpenClaw Cloud gives you a fully managed AI computer in the cloud — zero setup, ready in minutes. ## What You Get When you sign up for OpenClaw Cloud, we automatically provision: - **A cloud computer** — a dedicated virtual machine running your AI workspace - **AI service accounts** — pre-configured access to Claude, Kimi, and other AI models - **OpenClaw Gateway** — a secure connection layer between your browser and your computer ## Quick Start 1. **Sign up** at [open.claw.cloud](https://open.claw.cloud) using your email or GitHub account. 2. **Wait for provisioning** — your resources are set up automatically. This takes about 2–3 minutes on your first sign-up. 3. **Start using your computer** — once connected, you'll see your AI workspace ready to go. ## Free Trial Every new account gets a **7-day free trial** with full access to all features. No credit card required. After the trial, you can upgrade to a paid plan to continue using your computer. Your data is preserved for 30 days after the trial ends. ## Need Help? - Check our [FAQ](/docs/faq) for common questions - Open a [support ticket](https://open.claw.cloud/tickets) from your dashboard - Join our [Discord community](https://discord.gg/clawcloud) --- # OpenClaw Cloud Docs > Source: https://open.claw.cloud/docs # OpenClaw Cloud Documentation Welcome to the OpenClaw Cloud documentation. ## Getting Started - [Getting Started with OpenClaw Cloud](/docs/getting-started) — Sign up, provision your AI computer, and start using it in minutes. ## Dashboard Guides - [Computer Page](/docs/computer) — File Browser, OpenClaw Config (auto backups + manual save slots), and Computer TimeMachine. - [Settings Page](/docs/settings) — Status, resource usage, restart/reinstall actions, and the browser terminal. ## Frequently Asked Questions - [Billing & Subscriptions](/docs/faq/billing) — Plans, pricing, free trial, payments, and cancellation. - [Troubleshooting](/docs/faq/troubleshooting) — Connection issues, configuration errors, and how to fix them. ## Changelog - [All Updates](/docs/changelog) — See what's new and improved in OpenClaw Cloud. --- # Settings Page > Source: https://open.claw.cloud/docs/settings # Settings Page The **Settings** page ([open.claw.cloud/settings](https://open.claw.cloud/settings)) is where you monitor your cloud computer's health and perform maintenance actions. It has three sections: **Computer Status**, **Danger Zone**, and **Terminal**. ## Computer Status The left-hand **Computer Status** card shows a live view of your VM. ### Status A colored dot plus label: - **Running** (green) — Computer is up and OpenClaw is reachable. - **Stopped** (yellow) — VM has been stopped (usually by you, via Restart on an already-stopped VM, or because a subscription expired). A **Start** button appears in Danger Zone when in this state. - **Resetting…** (yellow, pulsing) — a reinstall or force-reinstall is in progress; this takes several minutes. - **Other** (yellow) — any other VM state reported by the backend. The page polls status every 30 seconds (every 10 seconds on paid accounts waiting for an initial IP). ### IP Address - **Paid tier** — shows the public IP of your Computer. - **Free tier** — shows an *"Upgrade for Public IP"* link to the Billing page. Free accounts don't have a public IP, which is why services like File Browser aren't usable. ### Resource Usage Real-time utilization of the VM: - **CPU** — percent used. - **Memory** — used vs. total. - **System Disk** — the OS disk. - **Data Disk** — only shown if your VM has a data disk (accounts created after the data-preservation feature launched). Numbers refresh automatically. ## Configuration Error banner If OpenClaw on your VM fails to start because its config file is damaged, a red **"Configuration Error Detected"** banner appears at the top of the page. The recommended fix is the **Reset OpenClaw** button in Danger Zone below it. ## Danger Zone The right-hand **Danger Zone** card has four maintenance actions. Each action's button is **disabled** while another one is in progress, and most of them require the Computer to be in the **Running** state. Every action pops a confirmation dialog first. The two most destructive ones (**Reinstall** and **Force Reinstall**) also require you to **type a keyword** to confirm: | Action | Keyword | |--------|---------| | Reinstall | `reinstall` | | Force Reinstall | `erase` | ### 1. Start / Restart - Shown as **Start** when the VM is stopped, **Restart** otherwise. - **Restart**: gracefully reboots the VM. Running processes are stopped cleanly. Takes 1–2 minutes to come back. - **Start**: only visible for a stopped VM. Boots the Computer back up. Useful after a subscription was reactivated or after the VM was manually stopped. ### 2. Reset OpenClaw - Resets **only the OpenClaw configuration** to factory defaults. - **Does not affect** your files, installed packages, or data on the data disk. - A backup of the previous config is automatically saved under **Computer → OpenClaw Config → Auto Backups**, so this is reversible. - Use this when the Configuration Error banner appears, or when you want to start fresh with OpenClaw without losing files. ### 3. Reinstall - Reinstalls the system image on your VM — OS, pre-installed software and the OpenClaw runtime are replaced with the latest version. - **Data disk is preserved**: files under your home directory and data volumes survive. - Takes several minutes; the status shows *Resetting…* the whole time. - Only available on VMs created with a data disk. Older VMs see a dialog explaining they must use **Force Reinstall** instead. - You must type **`reinstall`** to confirm. ### 4. Force Reinstall - **All data is permanently lost.** Files, configs, installed packages — gone. This cannot be undone. - Use only when: - **Reinstall** is unavailable (old VM without a data disk), or - The data disk itself is corrupted beyond repair. - You must type **`erase`** to confirm. ### Which action should I use? ``` Something's off with OpenClaw? ├── Just the config misbehaving → Reset OpenClaw ├── VM itself acting weird → Restart ├── Need a newer image, keep files → Reinstall └── Totally nuke and start over → Force Reinstall ``` ## Terminal The **Terminal** card at the bottom opens a **SSH shell** on your Computer directly in the browser. - It connects over a secure WebSocket tunnel through OpenClaw Gateway; no credentials are needed. - Click the fullscreen icon (top-right of the terminal) to expand. Press **Ctrl + Escape** to exit fullscreen. - The terminal supports: - Copy/paste (standard terminal shortcuts) - Resizing — panel size auto-fits - Mobile long-press for context menu - If the connection drops, click **Reconnect** to re-establish it. Use the terminal for anything you'd normally do over SSH: inspecting logs, installing packages, running scripts, etc. ---